Effective October 27, 2026.
Last reviewed 10/27/2026.
This Privacy Policy describes how BRJJ LLC ("Malibu Pools", "we", "us") collects, uses, and shares personal information about visitors to our websites and customers of our services. We are committed to handling your information responsibly and in accordance with applicable U.S. privacy laws.
We collect information you provide directly (such as when you fill out a form, request a quote, or contact us), information collected automatically when you use our website (such as IP address, device and browser information, pages viewed, and referring URLs), and information from third-party providers (such as identity-resolution services described below).
We use cookies, pixels, local storage, and similar technologies to operate our site, remember your preferences, measure performance, personalize content, and (where permitted) deliver marketing. You can manage your choices at any time via the consent banner on our site or your browser settings. We honor the Global Privacy Control (GPC) browser signal as a valid opt-out for residents of states whose laws require it.
With your consent (where required), we use analytics technologies to understand how visitors use our site, which helps us improve content and performance. Analytics data is collected only when you allow the "Analytics" category in our consent banner.
If you allow the "Marketing" category, we may use cookies and pixels to measure ad performance, build audiences, and personalize advertising on third-party platforms. You can withdraw this consent at any time via the consent banner.
When you allow the "Identity" category, we use identity-resolution providers to associate website visits with contact information that the provider has independently and lawfully collected. This information is used only for non-SMS follow-up — for example, an email from our team or a personal phone call — to people who showed interest in our services. You may opt out of identity resolution at any time via the consent banner or by submitting a request through our privacy portal.
Phone numbers obtained through identity resolution are never enrolled in automated SMS campaigns or workflow text-message steps. A contact must give us their own separate, direct, and explicit opt-in before we will send them a text message, regardless of how their phone number was obtained.
If you provide your mobile number and explicitly opt in to receive text messages from Malibu Pools, we use that number solely to communicate with you about our services. Up to four messages per month. Message and data rates may apply.
We do not share text-messaging originator opt-in data or consent with any third parties, affiliates, or partners for marketing or promotional purposes. This exclusion includes all of our marketing service providers — your SMS opt-in is completely walled off from any third-party marketing sharing. We share your mobile number with messaging service providers (such as Twilio) strictly to deliver the messages you requested, never for the provider's own marketing.
You may opt out at any time by replying STOP to any message you receive from us; we will send a confirmation that you have been unsubscribed. For help, reply HELP or contact infomalibupools@gmail.com or (806) 790-6686.
Phone numbers identified through Identity Resolution (Section 5) are never used for SMS messaging without separate, direct, explicit consent from the contact.
We use the following service providers to operate our business. Each handles personal information only on our behalf and under contract, and only to deliver the services we request — never for the provider's own marketing:
| Provider | Purpose | Data | Region |
|---|---|---|---|
| Supabase | Hosting, database, authentication, edge functions | All customer and visitor data | United States (AWS us-east-1) |
| Cloudflare | CDN, edge network, DDoS protection | IP address, request metadata | Global |
| Twilio | SMS messaging and voice calls | Phone numbers, message content, call recordings | United States |
| SendGrid | Transactional and marketing email delivery | Email addresses, message content, engagement data | United States |
| BOOSTResolution | Visitor identity resolution | Hashed IP, browser fingerprint, resolved contact data | United States |
| Lovable AI Gateway | AI content generation | Prompt content (no PII required) | United States |
| Meta | Advertising conversions | Hashed email/phone, event data | Global |
| Advertising conversions, analytics | Hashed email/phone, event data | Global | |
| Ayrshare | Social media publishing | Social account credentials, post content | United States |
| Yext | Business listings management | Business name, address, phone | United States |
Depending on the state you live in (including California, Colorado, Connecticut, Virginia, Utah, Texas, and others with comprehensive privacy laws), you may have the right to:
We do not knowingly sell personal information of consumers under 16. We do not use sensitive personal information to infer characteristics about consumers.
To exercise any of these rights, submit a request through our Privacy Request Portal. We verify identity by email and respond within 45 days (with one possible 45-day extension if needed).
We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
We may update this Privacy Policy from time to time. The "Effective" date at the top of this page reflects the most recent version.
Questions about this policy or your information? Contact us at:
BRJJ LLC
3901 136th St Lubbock, TX, 79423
Email: infomalibupools@gmail.com
Phone: (806) 790-6686
Privacy request portal: https://os.wundertre.com/privacy/request/malibu-pools-ce784fd5
